1. Booking Confirmation

Your spot is only confirmed once payment has been received.

2. Payment Deadline

Payment must be made at least 48 hours before the event to confirm your spot. If payment is not received on time, your spot may be offered to another player.

3. Cancellation Policy

Cancellations made more than 24 hours before the event may be eligible for a refund at the organiser’s discretion. If approved, the refund will be processed after the event has finished.

4. Late Cancellations and No-Shows

Cancellations made within 24 hours of the event, or no-shows, are not eligible for a refund.

5. Event Participation

Players are expected to join with a positive attitude and be ready to participate in the games arranged for the event. Game selection may depend on group size, timing, and organiser planning.

6. Refunds for Organiser Cancellation

If the event is cancelled by All IS WELL CLUB, players who have already paid will be eligible for a refund. Refunds will be processed as soon as reasonably possible after the cancellation is confirmed.

7. Respect for Games and Equipment

Players must handle all board games, cards, tokens, and venue equipment with care. Any intentional damage, loss, or misuse may result in the player being responsible for replacement or repair costs.

8. Food and Drinks

Food and drinks should be kept away from board games where possible to avoid spills or damage. Players are responsible for keeping their area clean and respecting the venue rules.

9. Liability Waiver

By participating in the event, players acknowledge that they join at their own risk. All IS WELL CLUB, its organisers, and venue partners are not responsible for any loss, damage, injury, or personal belongings before, during, or after the event.

10. Photography Consent

Photos or videos may be taken during the event for promotional, social media, or club-related purposes. If you do not wish to be photographed or recorded, please inform the organiser before the event.